Comments: Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Delighted paid version starts at US$249.00/month.
Pricing is per month based on the number of programs & surveys sent. Each plan includes a set number of users that can be invited to your Delighted account. If I have to pick one thing, our senior leadership often asks for the breakdown of people it was sent to so if we are manually uploading a CSV or email addresses and we do not save the CSV outside of Delighted, we have to go back and ask for the contacts we sent it to by month which they pull for us easily and quickly. Technology with integrated qualitative and quantitative features. Delighted Pricing Overview . On the following page, where you enter your billing details, select your country, If your country is based in the US, you'll be prompted to enter a zip code, If your state charges sales tax for SaaS platforms, you'll see the sales tax added to your total, Head to the Plans & Billing page by clicking Accounts > Plans & Billing, On the subsequent page, you can view all available plans and upgrade or downgrade as needed. Their onboarding support was excellent as well. Read more about adding users under Accounts and User Types. However, simple tasks like this are often horribly over engineered. To cancel your account, head to the Plans & Billing page. Very happy and satisfied. Deployment. Great graphical interface, easy navigation and configuration and multi language support.
Training. Finding that you keep hitting the user limit? Per Month. Comments: Contact Us, © And don't forget about our free plan, which allows you up to 1,000 surveys sends per month, as well as the key features to continue running a CX program. Show More keyboard_arrow_down. If you don’t see a plan that fits your needs on our Pricing page, please get in touch with us—we’re happy to help! Easy, user friendly and great analytics are only a few words to describe this product. Your billing period restarts monthly based on when you signed up for Delighted, rather than the first of each month. If your Plans & Billing page says “Contact us to upgrade” rather than “Change your plan,” or if you have any other questions about your plan or billing, send us a note! Comments: We have plans to fit every business size, from the just-hatched to the biggest of the big. I didn’t need spent too much time setting up the solution and only ever needed support after the trail. Cons: 2020. Delighted, LLC See user ratings and reviews now! We provide UK business users the most detailed information on pricing, features, usability, and reviews for Delighted. Pros: Standard. Pricing plans are based on two factors: how many people you survey each month and your usage of other features in the platform. Is there a limit to the number of users I can invite to my account? Mobile - iOS Native . But the Support Agent was very efficient in solving this matter for me. Yes . Their onboarding support was excellent as well.
Delighted is a good value for money tool, we switched to it from AskNicely. Fully recommend. We can get you all squared away and help you make any desired changes to your billing. I couldn’t t find much wrong . Not much. No cons really....options to customize and export the graphs would be helpful. Is my plan limit based on sends or number of responses? You can find a breakdown of the available users per plan on our Pricing page. Fully recommend. Cons: But the Support Agent was very efficient in solving this matter for me. This is very case specific and we've started moving towards using the API to push NPS sends to eliminate this small task completely.
Delighted has a free version and offers a free trial.
There's nothing I really don't like about this product. Delighted is a good value for money tool, we switched to it from AskNicely. Pricing is per month based on the number of programs & surveys sent. Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value. GetFeedback is the #1-rated feedback solution for Salesforce. Zonka Feedback CX Platform is a multichannel Survey & Feedback Software. Delighted paid version starts at US$249.00/month. Easy, user friendly and great analytics are only a few words to describe this product. Anytime we've had a question or needed more data, they've been timely in their responses and give meaningful advice on how to improve our processes.
However, simple tasks like this are often horribly over engineered. It’s price, simplicity and features. Cons: by clicking on “Edit” under the Receipts header. Setting it up and connecting it to our CRM (Intercom) went well and when you connect it to your own back office through their API and Zapier you can do lots of stuff. NPS is inherently and easy thing. Easy, user friendly and great analytics are only a few words to describe this product.
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Free Version. The price is great and the interface is so user friendly.
Upgrades take effect immediately, and any prorated amount from time remaining on your existing plan will be applied. By accessing our website, you agree to our Privacy Policy and General User Terms. Only admins have access to an account’s billing information.
Clicking the link for “cancel your account” will close your account and prevent future billing. Setting it up and connecting it to our CRM (Intercom) went well and when you connect it to your own back office through their API and Zapier you can do lots of stuff. Survey tool for HR, market, panel research via web or mobile phone. Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction. Pricing is per month based on the number of programs & surveys sent. Delighted paid version starts at US$249.00/month. I would really promote this solution to anybody looking to collect data on customer satisfaction. Not really a con but I’d love to see a way to embed reviews. Cons:
I didn’t need spent too much time setting up the solution and only ever needed support after the trail. If a particular plan is greyed out, it is unavailable based on your current feature usage. No cons really....options to customize and export the graphs would be helpful.
Once you're ready to add users, any admin can send out invites by clicking Account > Users. Also, I can't get over how great their customer support is. It’s price, simplicity and features. With Delighted however, they give the option to keep it insanely simple and just upload emails or automate the send process with the use of an API call. Anytime we've had a question or needed more data, they've been timely in their responses and give meaningful advice on how to improve our processes. It is really easy to use, but also customizable and has integrations with popular ticketing systems. US$249.00/month See pricing details. Free Trial. There's nothing I really don't like about this product. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. The price is great and the interface is so user friendly. Pros: Delighted has a free version and offers a free trial. Our Customer Concierge team is ready to take care of any concerns in lieu of a cancellation—we'll find a solution!
Any size organization that wants to collect, analyze & distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.
By default, multiple responses from the same customers are overwritten. MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners.
Each plan is based on the number of survey sends (or displays, depending on which platform you're using). Also great price for what it allows us to do! Any size organization that wants to collect, analyze & distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand. Click here to get detailed pricing as per your requirements. I would really promote this solution to anybody looking to collect data on customer satisfaction. Yes . Easy, user friendly and great analytics are only a few words to describe this product. I would really promote this solution to anybody looking to collect data on customer satisfaction.
Also great price for what it allows us to do!